Who this applies to
This applies to consumers. If you buy a prepaid term as a consumer, you can withdraw from the contract within 14 days without giving a reason.
Withdrawal instruction
The withdrawal period is 14 days from the day the contract is concluded — for PadelTab that is the day you buy a prepaid term and make its one-off payment. To withdraw, send an unambiguous statement (a plain email is fine) to:
[Operator name]
[Street and number]
[Postal code, city]
[Country]
Email: privacy@padeltab.app
Sending your statement before the 14 days run out is enough to meet the deadline. If you withdraw, every payment received from you is refunded within 14 days, using the same means of payment you used, at no cost to you.
The service starts immediately when you buy a prepaid term. If you withdraw after having used it, a proportionate amount for the time already elapsed may be deducted from the refund.
Model withdrawal form
You can use this text, but you do not have to:
To [operator name and address], privacy@padeltab.app:
I hereby withdraw from my contract for the PadelTab prepaid term.
Purchased on: …
Group name: …
Account email: …
Date: …